OHH x TapScan - Complete User Flow Diagrams

Flow 1: Card Scanning & Add to Collection

START

Home Screen

User clicks "Scan Card" button

Camera Permission?

DENIED

Show Manual Input

GRANTED

Open Camera

Camera Preview Screen

Auto-detect card or manual input option

TapScan API Call

Send image → Receive card metadata (Player, Year, Set, Grade)

Card Recognized?

Retry or Manual Entry

YES

Continue

Pricing Engine

Fetch real-time pricing from eBay, COMC, MySlabs

Scan Result Screen

Display: Card info + Average price + Recent sales data

User Action?

Add to Collection

Save to user's inventory

Add to Wishlist

Save to wishlist for alerts

END

Flow 3: Quest Completion & Rewards

START

Event Dashboard

User views available quests

Select Quest

User taps a quest to view details

Quest Details Screen

Shows: Task, Progress, Rewards

User Clicks "Start Tracking"

Quest Type?

Booth Visit

Check-in via QR/GPS

Card Scan

Scan specific cards

Social Post

Post with event tag

Quest Engine Validation

Backend validates: QR scan, Card scan log, Post verification

Quest Complete?

Update Progress

YES

Award Rewards

Rewards Service

Grant: Points, XP, Badges, Raffle Tickets

Success Screen

Show completion animation + rewards earned

END

Flow 5: Marketplace Buy/Sell Transaction

START

Marketplace Screen

Browse listings with filters (player, grade, price)

Select Card Listing

View: Card details, Price, Seller info, Photos

User Clicks "Make Offer"

Offer Form

Enter: Offer amount, Optional message

Marketplace Service

Create offer record + Notify seller

Seller Response?

Proceed to payment

Counter

New offer amount

Decline

End negotiation

Payment Screen

If accepted: Choose payment method (Stripe/PayPal)

Payment Integration

Process via Stripe Connect + Handle escrow

Payment Success?

FAILED

Show Error + Retry

SUCCESS

Complete Transaction

Transaction Logging

Log deal history + Update user reputation + Fraud detection check

Confirmation Screen

Show: "Purchase complete!" + Shipping details + Receipt

END

Flow 7: Vendor CRM Lead Capture & Follow-Up

START

Customer Interaction

Customer checks into booth OR scans card OR messages vendor

CRM Service - Auto Capture

Log lead: User profile, Email, Phone, Interaction type, Timestamp

Interaction Type?

Booth Visit

General interest

Card Scan

Specific card interest

Direct Message

High intent

CRM Tagging System

Auto-tag lead: Interest level (hot/warm/cold), Card preferences, Budget indicators

Vendor CRM Dashboard

Lead appears in vendor's dashboard with full context

Vendor Action?

Manual Follow-Up

Send custom message

Automated Sequence

Trigger email/SMS campaign

CRM Automation Engine

Send: Post-event follow-up, Special offers, Inventory alerts

Analytics Tracking

Track: Email open rate, Response rate, Conversion rate

Lead Nurtured

Customer receives personalized follow-up + Moves through sales funnel

END

Flow 8: Event Organizer Setup & Launch

START

Organizer Dashboard (Web)

Create New Event

Enter: Event name, Date, Location, Description

Upload Vendor List

CSV import OR Manual entry: Vendor name, Booth number, Contact info

Build Booth Map

Drag-and-drop map builder: Place booths, Label sections, Set coordinates

Create Quests

Quest builder: Set tasks (visit booths, scan cards), Define rewards, Set sponsors

Configure Rewards

Set: Point values, Raffle prizes, VIP perks, Creator incentives

Event Service - Validation

Check: All data complete, Map functional, Quests valid

Ready to Launch?

Save as Draft

YES

Publish Event

Event Engine - Go Live

Activate: Real-time services, WebSocket connections, Push notifications to nearby users

Event Live!

Visible to users + Real-time analytics active + Vendors can see leads

Monitor Live Dashboard

Track: Attendance, Booth traffic heatmap, Quest completions, Trending searches

END

OHH x TapScan - Complete User Flow Diagrams

Flow 1: Card Scanning & Add to Collection

Flow 2: Event Mode Entry & Activation

Flow 3: Quest Completion & Rewards

Flow 4: Vendor Booth Check-In & Interaction

Flow 5: Marketplace Buy/Sell Transaction

Flow 6: Social Post Creation & Rewards

Flow 7: Vendor CRM Lead Capture & Follow-Up

Flow 8: Event Organizer Setup & Launch